We are proud to offer international shipping services that currently operate in over 150 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
11.02 ordered 20.02 received. Very beautiful to look. I would like to believe that this is silver)) I really liked the idea with an additional clasp (suitable for large hands).
Nice
Okay
I really liked the game.
It is perfect very nice I recommend I was quickly delivered my order
Beautiful combination and special size le. Charm to my partner is excellent subenir
Something small about the photo
Wrong color supplied. Too bad! Otherwise the article is OK
It has arrived in any way in a bag with bubbles, does not bring box as indicated in the details
looks very nice and the delivery was super fast totally recommend
same as picture I hope the pendant is bigger
Well represented in a gift box, it's like on the photo Thank you
Only very nice thank youđ
âAbsolutely stunning piece! The jewelry arrived on time, beautifully packaged, and exceeded my expectations. The craftsmanship is exquisite, and the attention to detail is remarkable. It looks even more gorgeous in person than in the pictures. Iâve r
A beautiful item for clashes do not scratch me in the body of beautiful earrings do not know if it's real money but the price is very good
Package received before delivery time, well packed with a super nice little box. I love
awesome
As the description
Very nice, only it takes time, I am waiting for the rest of the things I asked for, but this game of excellent jewelry
Identical to how it is described
My woman is very happy.
Beautiful. And gentle. And packaging in a box. For full girls is also suitable. And for the skinny. Thank you. The bracelet is quite long. My wrist is 19 cm. The ring moves apart. Neck circumference 47 cm.
The set is really beautiful, well packed Thank you bcp to you and also the delivery is summer fast
Very fast shipping quality excellent priceđ
The set look just like in the picture. It's really high quality. I intend to buy different colors.