SHIPPING
We are proud to offer international shipping services that currently operate in over 150 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of trendal market (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendalmarket.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
That's good.
It's good. During the distribution. Box hand
The packaging was shipped without any buffer, all torn and delivered. I was worried that it was broken, but it works fine. IPhone charging fast and almost no fever. I 'd like to buy one more if the shipping packaging is good. Let's do the packaging well.
Nice quality, works perfectly!!
Delivery is quick.
I think the product is good, but I just got all the boxes with no buffer. I connected it, but now it will work, but I don't know later.
Fast shipping and decent quality
Even if you have 15 Promax, it will hold stable. Certainly less fever. The mood light is operated by touch and has a two-level brightness.
Fast shipping. Corresponds to the description. Well packed. Very pretty charger. The magnet is powerful and recharges the watch well. The light is adjustable until extinction. Well, given the charger of the watch is folding. I recommend this article.
Goodddddd
The product is fully consistent with the photo and description, arrived quickly in the common package, thank you very much to the seller :)
This wireless charger is exactly what I was looking for! It handles my iPhone 15 Pro Max, Apple Watch Series 8, and AirPods flawlessly, keeping everything organized and powered up in one place. The design is sleek and compact, fitting perfectly on my desk or nightstand. What really impressed me is how fast it charges all my devices — no waiting around for hours to get back to 100%. The setup was straightforward, and it’s reliable every time I use it. If you’re someone who values convenience and efficiency, this charger definitely delivers. It meets all my needs without any hassle. Highly recommend this to anyone looking for a solid wireless charging solution for their Apple ecosystem!
Excellent Product
I love it. It is very cute on the table, it hardly takes up space and being able to charge tfno, watch and headphones in the minimum space is wonderful. I love it. A success.
Good!!
It really charges my iPhone fast. Proper wireless charging speed. However my unit came with the light defective, not always working. The brand symbol in the magnet is also kind of balancing to the right side (not at a 90 degree angle - more like 100) and the watch support a bit loose.
solid 3 in 1 doscking station, magnet is strong, looks cool en shipping was fast! good deal
Wonderful, my Watchman appreciates it. Looks good material and is heavy! Charge very well without problems and the light a plus very useful
looks good liked the design and color working good with y galaxy flip 6 but nit fast charging supplied
Nice. Good magnet. Apple watch heats during charge, other than that I'm happy
minimal packaging. Easy to use as per description.
Very nice.
Excellent quality product!! Thumbs up
Qi2 certification is called fast charging well. Fever is less than I thought. And the magnetic power is also strong, so it is very attached.
Good price is OK. Recommended.