SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of trendal market (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendalmarket.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I ordered only the driver's seat because I was going to stay without a heated seat.
Gives great warmth
I will write well in the cold winter warm
Fast delivery. Good work !
Shvidka delivery to the new. Having bought such, ale cloth. From the back, there is a frequent pupyrka against the bunny. Cloth For the pretzilka for the pidgolnik and from the bottom with hooks on the bottom of the sit. On the sides of the cry of the Nayak Nem.
It's just like in very good working images, I ordered two come with a connection to one bomb. Very pleased with the order recommends.
Double flannel, very nicely made and nice to touch
Cipełko in the ass is not what I recommend to everyone
Fast delivery. sat well on the xc60.the heating works, each seat is separate. the only small minus is a little small headrest strap. so everything is super. thanks to the seller.
Very happy, comfy, heats evenly and good amount of heat. Control switch is easy to use.
Design. It works well. The Seger Jack electric string is one, so if there is a passage between the second or third rows, it is because of the electric line... I recommend you buy two 1p.
It's very good quality, I tried it straight away, it's awesome. And it also has a very good texture, my congratulations to the seller I recommend it It's very good quality, I tried it straight away, it's awesome. And it also has a very good texture, my congratulations to the seller I highly recommend it
Warm up quickly very decent dress
All Perfect!!!
Neochikuvano Garna yakist. Griich shvidko. Whiglyadak good. Taking the variant from the flannel. Beryt Tsey variant-do not give a bite. Definitely recommend.
It's a repurchase.
Good
Is easily mounted, mounted on Fiat Doblò, has a three-level ignition control, the upholstery is soft and pleasant to the touch and fits well on the seats. Fast shipping and perfect packaging. Recommended
Very good and works perfectly. Thank you
Price is good, domestic standard one-third price
I like it. I like the material and it's warm. I like it. I like the material and it's warm. I like it. I like the material and it's warm. I like it. I like the material and it's warm. I like it. I like the material and it's warm. I like it. I like the material and it's warm.
Whiglyadak Duzhe decently, grit, they took one for a test, now it is more important. Two Tizhni delivery to Ukraine. I didn't sleep with the store.
My car has a rim in winter because the hot wire in the driver's seat has broken, when you install this hot wire seat, you keep wanting to go out. The fabric is soft, so the body is well adhered and the fixed strap is well prepared, so it can be installed to warn. The three-stage switch is very convenient because it can be operated simply.
This is absolutely amazing!!! Thank you!!! ❤️❤️
Shipping fast I think it's good. The temperature is warm, so it's good. Good good good